Privacy Policy
Last updated: September 5, 2026
1. Overview
This website is informational: it presents our cleaning services and lets you reach us by email or phone. This page explains what information we come into contact with, how it's handled, and your rights under UK GDPR and, where applicable, EU GDPR.
2. Who we are
World Cleaner Ltd is the data controller responsible for any personal information handled in connection with this website. Registered office: [registered company address]. You can reach us at sales@worldcleanerltd.co.uk or 07375 233152.
3. Information we do not collect
This site has no contact forms, accounts, or databases. We do not ask you to submit personal information through the website, and none is stored by the website itself. There are no cookies, analytics scripts, or third-party trackers running on this site.
4. Information you send us directly
The "Get a Free Quote" button opens your own email app with a pre-filled message addressed to sales@worldcleanerltd.co.uk. Any details you choose to include — such as your name, address, property size, or preferred date — are sent directly from your email account to ours, the same as any email you send us. You may also reach us by phone at 07375 233152. We use this information only to prepare your quote, schedule and deliver the service you request, and follow up with you about it.
5. Our legal basis for processing
We process quote and enquiry details on the basis of our legitimate interest in responding to your request. Once you book a service, we process your details to perform that contract. We may also process information to meet legal obligations, such as accounting records.
6. How we store and retain information
Quote requests and phone enquiries are kept in our business email and booking records for as long as needed to provide the service, handle any follow-up (such as a satisfaction guarantee claim), and meet our accounting and legal obligations. We don't sell or share your information with third parties for marketing purposes.
7. Hosting
Like any website, our hosting provider may automatically log basic technical information (such as IP address and browser type) for security and performance purposes. We do not access this data for tracking or marketing.
8. Your rights
Under UK GDPR (and EU GDPR, if you're located in the EU/EEA), you have the right to access, correct, or erase your personal information, restrict or object to its processing, ask for a copy in a portable format, and withdraw consent where we rely on it. To exercise any of these rights, contact us at sales@worldcleanerltd.co.uk.
9. Children's privacy
Our services are intended for adults arranging cleaning services for a home or business. We do not knowingly collect information from children.
10. Complaints
If you're unhappy with how we've handled your information, please contact us first so we can try to resolve it. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113, or, if you're based in the EU/EEA, with your local data protection supervisory authority.
11. Changes to this policy
We may update this Privacy Policy as the website changes. The "Last updated" date above reflects the most recent revision.
12. Contact
Questions about this policy can be sent to sales@worldcleanerltd.co.uk or by phone at 07375 233152.